Website Planet had the opportunity to speak with Harpreet Singh Sethi, CEO of Tech2Globe.
A must read for anyone looking to learn how a successful Tech2Globe solves the common pain points faced by their clients, what skills and tools are essential to their success, and how they plan to make their growth sustainable.
Let's introduce Tech2Globe to our audience. What services do you offer?
Tech2Globe Web Solutions is a prominent IT company that offers an extensive array of services to clients worldwide. Our primary focus revolves around delivering exceptional IT solutions that drive business growth in the digital era. By combining technical expertise with creative innovation, we provide custom solutions that cater to the specific needs of our clients. From planning to execution and everything in between, we look after every step of the projects to ensure that clients are getting the value they deserve.
We have an extensive service catalog to ensure clients get comprehensive solutions in one place:
- Web development
- mobile app development
- e-commerce support, e-commerce consulting
- startup consulting
- digital marketing
- performance marketing
- data management, analytics, and processing
- BPO/KPO
Those are all areas in which Tech2Globe have years of expertise.
How does your mission differ from other companies in your niche?
Our goal at Tech2Globe is to equip businesses with cutting-edge IT solutions that promote expansion and provide excellent value. Our persistent dedication to comprehending our client's business goals, market dynamics, and target audience distinguishes us from other businesses in our specialized field.
We are committed to forming enduring relationships with our clients and earning their trust as trusted technology advisors.
What inspired you to start your own Tech2Globe, and how did you overcome the challenges you faced in the early days?
The inspiration to start Tech2Globe Web Solutions stemmed from my profound passion for technology and the desire to assist businesses in succeeding in the digital sphere.
Like any entrepreneurial journey, we encountered several challenges in the early days, including building a strong client base, establishing credibility, and scaling operations. However, we overcome these obstacles through perseverance, continuous learning, adaptability to market trends, and delivering quality services that exceed client expectations.
What industries do you typically work with, and what are the common pain points your clients have when they come to you?
We collaborate with clients across diverse industries, including e-commerce, healthcare, finance, education, travel, and more. When businesses approach us, they often face common pain points such as outdated websites, lack of mobile presence, limited online visibility, inefficient data management, and the need for strategic technology guidance.
And what makes them eventually choose you over your competitors?
Clients choose Tech2Globe because we cater to them everything they are looking for in their business. Furthermore, thousands of clients choose us over competitors due to our panoramic approach, technical expertise, unwavering commitment to quality, and personalized service. We have a proven track record of successfully completing delivering projects on time and within budget while maintaining transparent communication throughout the process.
Our ability to provide end-to-end solutions, from development to digital marketing under one roof, sets us apart from the competition.
What tools are most helpful in managing your business, and how do you benefit from them?
We use an amalgamation of methods to ensure effective business management and derive remarkable results.
Our approach includes customer relationship management (CRM) systems for client management and project management tools like Asana or Trello for task tracking. Additionally, we optimize collaboration tools like Skype and Outlook for internal communication and analytics tools for data-driven decision-making.
These tools improve productivity, smooth project execution, and process streamlining.
Where do you go to hire new people, and what are the most important skills you look for?
At Tech2Globe, we utilize a combination of web platforms, professional networks, and referrals to find applicants when hiring new staff.
We look for candidates with good communication skills, substantial technical capabilities, a passion for innovation, a problem-solving approach, and a strong tendency toward teamwork. Furthermore, we place a high priority on our team members' adaptability, ongoing learning, and customer-centric mindset. To promote a learning environment, we also conduct regular in-house training sessions to hone the skills and advance the expertise of our employees.
What challenges and opportunities do you see in the future of your industry, and how do you plan to cope?
Two major challenges are keeping up with new technologies and adapting to shifting customer demands. We want to make investments in ongoing training and professional development for sustainability. Additionally, we want to promote an innovative culture and build strategic alliances to meet these problems.
Using modern-day technologies like machine learning (ML), artificial intelligence (AI), blockchain, and the Internet of Things (IoT) to develop cutting-edge solutions for our clients presents opportunities. Moreover, we see tremendous potential in the rising demand for cloud-based services, data analytics, and cybersecurity. Seeking advantage of these provides chances to deliver top-notch solutions by undertaking market developments.
